Office Dynamics

JANUARY 18, 2017

These were paradigm-shifting moments that sharpened my sense of mission, strengthened my commitment to cultivating professional community, and expanded my vision for our potential to impact our careers, the companies we work for and the communities we serve. Often I feel torn between my personal mission and my professional reality.

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Office Dynamics

OCTOBER 3, 2010

Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. When an administrator asks me, “What is critical thinking?”

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Office Dynamics

OCTOBER 3, 2010

Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. When an administrator asks me, “What is critical thinking?”

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

JULY 21, 2016

It’s almost enough to break the spirit of the most dedicated administrative professional! In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. It’s truly a game changer for administrative professionals!

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Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?

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The Office Professionals Place

OCTOBER 19, 2009

Phone etiquette is important, remember to leave your name and phone number twice when leaving a voicemail- once at the beginning and then at the end of the call. Need a speaker/presenter? DO NOT leave a voicemail longer than a 1 or 1 ½ min. Contact Ms. Dewoun Hayes at worklifecoach@excite.com for more information.

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Laughing all the Way to Work

FEBRUARY 28, 2010

Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? If you find some are outdated please let me know so I can remove them from this list.

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Laughing all the Way to Work

APRIL 8, 2009

© Copyright Patricia Robb 2010 8 April, 2009 April 22nd - Administrative Professionals Day It often amazes me that a day is set aside for our profession. Administrative professionals usually go about doing their work with little or no recognition. Is your office doing anything for Administrative Professionals Day?

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Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! I am speaking this morning at an administrative event so looking forward to meeting some new assistants. ► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day!

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Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. She often lists all associations in the back of her publication and has a wide network across the globe of resources for administrative professionals. (JF).

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Laughing all the Way to Work

JULY 20, 2009

I was in a workshop today on presentation skills and one of the things they had us do was present something to the group while they filmed us. Posted by Patricia Robb at 10:06 PM Labels: Administrative Assistant , administrative professional , how we look to others? I cant believe I look and act like that.

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Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. 23, 1 p.m.

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Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" It's called a Presentation Remote. Thanks Patty.

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Laughing all the Way to Work

FEBRUARY 8, 2009

On that note, It is hard to believe we are getting close to Administrative Professionals Day which is on April 22 nd. I hope all of your professionals appreciate what a privilege it is to have someone look after them. or Gifts or Ideas for Administrative Professionals Week. Another great article Patricia.

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Laughing all the Way to Work

APRIL 10, 2009

Posted by Patricia Robb at 4:24 PM Labels: Administrative Assistant , administrative professional , E-mail chaos , E-Mail Management , making sense out of e-mail Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. It is so nice to see my Inbox on empty.

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Time Zones Administrative Professionals IAAP International 100

Laughing all the Way to Work

AUGUST 8, 2009

It can be that way in your professional life as well. How you present yourself and what you wear to the office can help how you feel about what you are doing. If you are in a smart suit with appropriate shoes and hair done, you feel professional and act and speak accordingly. Sometimes it is all in how you feel isnt it?

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Laughing all the Way to Work

JUNE 27, 2009

I went to a writing workshop and the woman who was presenting said that comedians are only as funny as their writers. With me it is a hit and miss sort of thing and sometimes I am funny, sometimes I am melancholy. How do comedians do it? If you have very funny writers around you, your material will be great. 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

APRIL 27, 2009

► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day! The importance of having someone to talk to Psst! I'm in a bad mood, pass it on. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

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Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

JULY 11, 2009

Below are some things that I have found helpful to build my network: Join a professional association such as the International Association of Administrative Professionals (IAAP). I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. 23, 1 p.m.

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Laughing all the Way to Work

JUNE 14, 2009

Posted by Patricia Robb at 10:02 AM Labels: Administrative Assistant , administrative professional , board meetings , checklists , preparing for a meeting , to-do lists Reactions: 3comments: Foley-In-Charge said. Great blog, Patricia. I do know that lists have been my mainstay -- and have helped me keep my sanity.

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Laughing all the Way to Work

OCTOBER 11, 2009

Its all in how you handle it and how you present it to your boss. "It If you approach your boss in a professional manner with the problems clearly set out and possible solutions, it will come across much better. It is not in my job description" comes across as whiney and it looks like you dont want to do your job. 411 Look Up 411.ca

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Laughing all the Way to Work

DECEMBER 31, 2009

.© Copyright Patricia Robb 2010 31 December, 2009 Office Confidential: Just for fun to start your New Year off with a laugh These are excerpts from a presentation I gave to my local International Association of Administrative Professionals (IAAP) Chapter dinner meeting. I hope you enjoy them as much as I did in the telling.

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Laughing all the Way to Work

MAY 31, 2009

Posted by Patricia Robb at 8:41 PM Labels: Administrative Assistant , administrative professional , gut alert , gut feeling , intuition Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lesson learned and will now put me on high gut alert. 23, 1 p.m.

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Laughing all the Way to Work

JANUARY 31, 2010

The art of saying thank you can sometimes get lost in our busyness, but here are some examples of times it would be nice to send a card from work: To thank presenters who speak at your workplace. What a neat idea for businesses too. To thank an employee for showing initiative and going the extra mile. Thanks for sharing this service!

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Laughing all the Way to Work

MARCH 1, 2009

Patricia Posted by Patricia Robb at 12:22 PM Labels: Administrative Assistant , administrative professional , my favourites , useful links , useful sites Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

MARCH 21, 2009

Posted by Patricia Robb at 4:49 AM Labels: Administrative Assistant , administrative professional , eating healthy , healthy snacks Reactions: 1 comments: lisacozz said. Try to eat healthy , and please make some time for exercise. I know I am going to change my habits. I agree with all these. 411 Look Up 411.ca

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Laughing all the Way to Work

AUGUST 22, 2009

Posted by Patricia Robb at 12:14 AM Labels: Administrative Assistant , administrative professional , courtesy , reminders , waiting Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Put it in your Outlook Tasks with a reminder to follow up.

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Laughing all the Way to Work

SEPTEMBER 18, 2009

Posted by Patricia Robb at 6:28 PM Labels: Administrative Assistant , administrative professional , Atlanta , Atlanta Aquarium , High Museum of Art , Life Summit , OfficeArrow Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. I can hardly wait.

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Laughing all the Way to Work

FEBRUARY 13, 2010

Posted by Patricia Robb at 8:52 PM Labels: Administrative Assistant , administrative professional , dates , fixed time , real time Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Are you vague or exact? 23, 1 p.m. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

OCTOBER 18, 2008

AdminChronicles, hosted by JEM, is a one-stop source for administrative professionals to learn, build and sharpen their skills and capabilities so that the career and life they dream of are within reach. The people who are most successful at networking are ready to give help and advice before they receive anything at all. 23, 1 p.m.

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Laughing all the Way to Work

JANUARY 19, 2009

Posted by Patricia Robb at 7:54 AM Labels: Administrative Assistant , Administrative professionals , frustration , the day in the life of Reactions: 5comments: CdnYankee said. My default is black and white, but my printers default is colour. A boss who procrastinates (I hope my boss is reading this). 411 Look Up 411.ca

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Laughing all the Way to Work

SEPTEMBER 7, 2009

Posted by Patricia Robb at 11:50 AM Labels: acronyms at work , Administrative Assistant , administrative professional , initialisms , initials Reactions: 1 comments: Anonymoussaid. It will make life easier on the receiving end as the end goal of speaking and writing is still to be understood by our audience. 411 Look Up 411.ca

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Laughing all the Way to Work

NOVEMBER 21, 2009

Posted by Patricia Robb at 10:19 PM Labels: Administrative Assistant , administrative professional , encouragement , I think I can , low self esteem , self confidence Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. I think I can, I think I can.&#

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Laughing all the Way to Work

DECEMBER 5, 2009

Posted by Patricia Robb at 4:27 PM Labels: Administrative Assistant , administrative professional , enjoying work , liking what you do Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

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Laughing all the Way to Work

JANUARY 10, 2010

We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrative professional , professional service , quality service Reactions: 2comments: Jodith said.

Time Zones 100

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Laughing all the Way to Work

MARCH 13, 2010

Posted by Patricia Robb at 4:45 PM Labels: adminisrative assistant , administrative professional , being organized , being prepared Reactions: 1 comments: Anonymoussaid. Now, I dont even think about it, I just know what is in my folder because I organize it the same way each time. Yep, makes my life much easier. Great article!

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Time Zones IAAP 2010 Meeting Minutes 100