LEADERASSISTANT.COM

OCTOBER 1, 2023

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.

Administrative Professionals 97

Administrative Professionals Restaurants Customer Service Training 97

Office Dynamics

DECEMBER 4, 2011

I heard a speaker at Office Dynamics’ Annual Conference for Administrative Excellence refer to a negative style of administrator as “transaction based.”. As an administrative professional, strategic thinking, advance planning and project management are foundational to my success every day.

Administrative Professionals 100

Administrative Professionals 2008 Restaurants Project Management 100

The Office Professionals Place

OCTOBER 15, 2009

So a gift card to their favorite restaurant or clothing store would be appropriate. Order Lunch In If your department or office is approaching a deadline and things are getting on edge, order lunch from your boss’ favorite restaurant and deliver it to them in their office.

Gifts 100

Gifts Clothes Filing Restaurants 100

The Office Professionals Place

AUGUST 5, 2009

At the conference, Stanley encounters a previous employee who left the company over a year ago for a managerial opportunity at another firm. He was thinking this guy would have taken a job at a fast food restaurant just to get away from his co-workers.

Filing 100

Filing IAAP Fax Social Media 100

The Office Professionals Place

JUNE 17, 2010

If you practice good etiquette, not only will your guests remember you in a positive manner as a representative of your company, but the staff at the restaurant will remember you as well (good or bad!). The Office Professionals Place Readers What influences your perception of people most? said. ??????????~ ???BLOG?????????

Etiquette 100

Etiquette Filing 2010 IAAP 100

All Things Admin

JUNE 16, 2023

Whether you’re searching for a new job, making a case for a promotion or raise, showcasing your skills during your annual review, or simply want to be in a position to take advantage of opportunities that may come your way, a professional portfolio is an invaluable tool for any administrative professional.

Administrative Professionals 52

Administrative Professionals Mentoring PDF Business Cards 52

Laughing all the Way to Work

FEBRUARY 28, 2010

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 19, 2009

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

LEADERASSISTANT.COM

NOVEMBER 26, 2023

I’ve worked with CEOs, professional athletes, Fortune 100 board members, billionaires, pastors—and their assistants—in both the nonprofit and for-profit sectors. I’ve also had the opportunity to speak at administrative professional and executive assistant conferences all over the world, including Hong Kong, Thailand, and Germany.

Email 78

Email Management Confidence Policies 78

Laughing all the Way to Work

APRIL 8, 2009

.© Copyright Patricia Robb 2010 8 April, 2009 April 22nd - Administrative Professionals Day It often amazes me that a day is set aside for our profession. Administrative professionals usually go about doing their work with little or no recognition. Is your office doing anything for Administrative Professionals Day?

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! I am speaking this morning at an administrative event so looking forward to meeting some new assistants. ► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day!

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 18, 2008

Networking at a conference does little good if you never speak with the person after the event. If you meet someone at an Administrative Assistant conference, for example, make sure to follow up with that contact within a week or two after the event. If you discussed a need at the conference, be sure to address it.

Networking 100

Networking Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

It was an amazing conference. They are a team of office professionals for office professionals. .© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. I can hardly wait. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

FEBRUARY 8, 2009

On that note, It is hard to believe we are getting close to Administrative Professionals Day which is on April 22 nd. I hope all of your professionals appreciate what a privilege it is to have someone look after them. or Gifts or Ideas for Administrative Professionals Week. Another great article Patricia.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 10, 2009

Posted by Patricia Robb at 4:24 PM Labels: Administrative Assistant , administrative professional , E-mail chaos , E-Mail Management , making sense out of e-mail Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. It is so nice to see my Inbox on empty.

Time Zones 100

Time Zones IAAP Administrative Professionals International 100

Laughing all the Way to Work

JANUARY 15, 2010

Recently, we wanted to see who was off site and at what event, so we decided when people are away at conferences, etc. For instance if I was going to be away to attend a conference I would put: Pat off site (IAAP/Toronto) This way we can keep track of who is going where, when. 5, 2010 at 12 p.m. 5, 2010 at 12 p.m. 411 Look Up 411.ca

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

OCTOBER 11, 2009

If you approach your boss in a professional manner with the problems clearly set out and possible solutions, it will come across much better. Posted by Patricia Robb at 2:09 PM Labels: Administrative Assistant , administrative professional , job description , that is not my job Reactions: 3comments: The Jackal said.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

APRIL 27, 2009

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

JULY 11, 2009

Below are some things that I have found helpful to build my network: Join a professional association such as the International Association of Administrative Professionals (IAAP). I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. 411 Look Up 411.ca

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

JULY 20, 2009

Posted by Patricia Robb at 10:06 PM Labels: Administrative Assistant , administrative professional , how we look to others? A resource like this is great for anyone that either works in the administrative field or wants to. I am also going to have a complete makeover, but thats another story. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

I still get some flyers by regular mail and I do still appreciate them when it is a menu from a fast-food restaurant, money-back coupons or notices of courses in my area, but otherwise I throw them in the recycle bin. Going, going, gone. In anyone home ? It was nice to have the immediate contact. 5, 2010 at 12 p.m. 411 Look Up 411.ca

Fax 100

Fax IAAP Time Zones 2009 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. I have noticed in my role as an assistant that I can be called upon to do a lot of things. Our job is not just one thing, but many different tasks and it changes every day. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2009 Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 14, 2009

I love the planning, organizing and running around that goes into bringing a conference from a thought to a successful event. Posted by Patricia Robb at 5:58 PM Labels: administrative assisstant , Administrative professionals , boredom at work , Secretary Reactions: 3comments: Anonymoussaid. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Holidays 2009 100

Laughing all the Way to Work

MAY 31, 2009

Posted by Patricia Robb at 8:41 PM Labels: Administrative Assistant , administrative professional , gut alert , gut feeling , intuition Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lesson learned and will now put me on high gut alert.

Time Zones 100

Time Zones IAAP Meeting Minutes Postal Code 100

Laughing all the Way to Work

OCTOBER 31, 2009

I recently met with another administrative assistant and as we were discussing an upcoming admin conference, we started to talk about our role and how we are the do-all and go-to position in our offices. There are 12 step programs for many groups designed to help people, so why not for us. How do we keep it all together?

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

MARCH 1, 2009

Patricia Posted by Patricia Robb at 12:22 PM Labels: Administrative Assistant , administrative professional , my favourites , useful links , useful sites Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

MARCH 21, 2009

Posted by Patricia Robb at 4:49 AM Labels: Administrative Assistant , administrative professional , eating healthy , healthy snacks Reactions: 1 comments: lisacozz said. Try to eat healthy , and please make some time for exercise. I know I am going to change my habits. I agree with all these. 5, 2010 at 12 p.m. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

JUNE 27, 2009

Patricia Posted by Patricia Robb at 6:20 AM Labels: Administrative Assistant , administrative professional , being funny , comedian Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

AUGUST 22, 2009

Posted by Patricia Robb at 12:14 AM Labels: Administrative Assistant , administrative professional , courtesy , reminders , waiting Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Put it in your Outlook Tasks with a reminder to follow up.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Posted by Patricia Robb at 8:52 PM Labels: Administrative Assistant , administrative professional , dates , fixed time , real time Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Are you vague or exact? 5, 2010 at 12 p.m. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes 2010 100

Laughing all the Way to Work

NOVEMBER 8, 2009

Smith to discuss strategies for upcoming marketing conference). New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010!

Time Zones 100

Time Zones IAAP Calendars International 100

Laughing all the Way to Work

JANUARY 19, 2009

Posted by Patricia Robb at 7:54 AM Labels: Administrative Assistant , Administrative professionals , frustration , the day in the life of Reactions: 5comments: CdnYankee said. My default is black and white, but my printers default is colour. A boss who procrastinates (I hope my boss is reading this). 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

AUGUST 8, 2009

Posted by Patricia Robb at 7:33 AM Labels: Administrative Assistant , administrative professional , fashion counts , what you wear to the office Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

Posted by Patricia Robb at 11:50 AM Labels: acronyms at work , Administrative Assistant , administrative professional , initialisms , initials Reactions: 1 comments: Anonymoussaid. It will make life easier on the receiving end as the end goal of speaking and writing is still to be understood by our audience. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones ASAP IAAP Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 21, 2009

Posted by Patricia Robb at 10:19 PM Labels: Administrative Assistant , administrative professional , encouragement , I think I can , low self esteem , self confidence Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. I think I can, I think I can.&#

Self Esteem 100

Self Esteem Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 5, 2009

Posted by Patricia Robb at 4:27 PM Labels: Administrative Assistant , administrative professional , enjoying work , liking what you do Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JANUARY 10, 2010

We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrative professional , professional service , quality service Reactions: 2comments: Jodith said.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100