Office Dynamics

APRIL 3, 2017

April is one of my favorite months because, here at Office Dynamics, we get to celebrate the wonderful accomplishments of those in the administrative profession! In case you are not aware, Administrative Professionals Week is April 24 – 28. Shake things up! One way to stand out is to shake things up in a good way.

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Assertiveness Administrative Professionals 2017 Gifts 203

Office Dynamics

APRIL 16, 2018

A Personal Tune-up for Peak Career Performance. But if you don’t feed your body with food (fuel) and exercise (tune-ups), then the machine begins to gum up or break down. To remain a star at work, here are some “personal tune-up” tips to put into practice daily for peak career performance: Eat breakfast. Walk once a day.

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UPS Stress Administrative Professionals Assertiveness 169

Practically Perfect PA

AUGUST 24, 2017

Nobody readily puts up the hand to take minutes and those of us who do sometimes fear the job because of the expectation that is put on us to produce discussions accurately. Assertiveness. Minute takers must have the confidence to be able to speak up in a meeting (where appropriate) and clarify points. Organisation.

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Skills Assertiveness Agenda 2016 185

Office Dynamics

OCTOBER 9, 2018

What is most interesting is that administrative professionals are the ones who are very involved in their executive’s travels yet are not road warriors. While these were written for our administrative professional conference attendees, they can apply to any trip you may whether it be a business trip or vacation.

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Travel Administrative Professionals Restaurants Assertiveness 205

Office Dynamics

FEBRUARY 27, 2019

This week Karen asks: How do Administrative Professionals deal with an executive who says yes to everything? Background info: Our new CEO says yes via meeting requests via email, text, LinkedIn, Facebook and many other social media channels and then in an email or other post tags me asking me to set up a meeting.

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Google Docs Administrative Professionals Social Media Email 210

Office Dynamics

MARCH 21, 2017

Administrative professionals are always asking us what it takes to really stand out in the workplace. A “paradigm” is simply a mindset, but it plays an important role in how you show up in the workplace. Or are you letting your professional reputation be shaped unintentionally? Shift Your Paradigm.

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Skills Administrative Professionals 2017 Training 203

Office Dynamics

DECEMBER 7, 2018

These executive letters are one of the requirements for a Star Achievement Series® participant to receive their CEAP (Certified Executive Administrative Professional) designation. Cultivates professional networks that help us accomplish our goals. Appropriately assertive. Open to feedback—productive and enjoyable.

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Assertiveness Calendars 2018 Confidence 180

Office Dynamics

APRIL 16, 2015

Guest Post by Kemetia Foley> Seems like each year that Administrative Professionals Day rolls around that there is a frenetic discussion about what sort of recognition is appropriate for Administrative Professionals and it ranges from ‘Why recognize?’ I’m accomplished and nothing is going to get to me today.

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Administrative Professionals Assertiveness Twitter Training 100

Office Dynamics

APRIL 22, 2015

Administrative Professionals leading in the 21st-century. Business today is changing so rapidly that it is hard to keep up or keep track! I would like to share with you what I think will be some of those key strategies we will need to have to be a 21st Century Administrative Professional.

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Administrative Professionals Assertiveness Skills Collaborate 100

Office Dynamics

MARCH 26, 2018

Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues, and clients: “ I believe you’re right.” Sign up HERE to follow Joan’s Monday Motivators. Here’s one of my favorites!

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Assertiveness Confidence Management Skills 187

Office Dynamics

APRIL 25, 2016

I am always impressed at the great ideas people will come up with. Being that Administrative Professionals Day is this week, I would actually like to challenge all administrative professionals to stretch out of their comfort zone this week. Every time I have the honor of teaching, I learn new things as well.

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Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

APRIL 17, 2015

<Guest Post by Courtney Clark> Don’t you hate that feeling when stress starts to build up, until you reach your boiling point and you feel like you just can’t take it any more? You vent to your friends, your family, or other administrative professional colleagues, who understand the pressure of your job.

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Administrative Professionals Stress Assertiveness 2015 100

Eat Your Career

APRIL 22, 2019

Be assertive. When you identify a specific task you can or should take over for your executive, speak up assertively. You can also ask if there’s someone else who can get you up to speed—that way, the executive doesn’t have to use his or her time for training. They need clear, confident instructions.

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Assertiveness Confidence Training Email 185

Office Dynamics

DECEMBER 13, 2012

Now is the time to stock up on all you need for holiday gifting and pay zilch for shipping! Get a copy for every administrative professional in your organization. What if you perceive yourself as being assertive but not everyone agrees? What kind of things might you consider ordering today to take advantage of this offer?

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Assertiveness Administrative Professionals Gifts Holidays 100

Office Dynamics

MAY 1, 2017

I hope everyone has recuperated from an exciting Administrative Professionals Week. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. I wanted to only focus on the administrative profession. Welcome to May!

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Administrative Professionals Training Skills Administrative Training 187

Office Dynamics

APRIL 30, 2018

Observing administrative professionals at work is one of my greatest moments. Organizations are communicating that it is time to “step up your game” or you may not be in the game in months to come. Speak up, or prepare a brief summary describing your idea. I see employees in action in their environments.

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Administrative Professionals Travel Salary Promotion 167

Office Dynamics

APRIL 18, 2015

Sign up today and you’ll receive: Admission to the live event with Joan on May 7 at 10 a.m. A powerful affirmation that will help you approach setbacks with a sense of grace and empowerment—so you never again cower at life’s challenges. Stop letting the “busyness” of life run the show. Step into your BIG and bold life NOW. Pacific Time.

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Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

APRIL 12, 2016

I’ve lost my mojo and fear speaking up when I should,” confessed Janet who recently stepped into a new position. She’s not alone – I hear this theme often whether delivering programs to attorneys or administrators. Consider the price you’re paying for not speaking up. Ask yourself, what do I really want? Tally the cost.

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UPS Confidence Learning Administrative Professionals 100

Office Dynamics

MARCH 7, 2010

I have been in the training and professional speaking business for almost 20 years. Most of my work is conducting on-site workshops and seminars for a specific organization's administrative professionals' staff. One of the newer executive assistants showed up late for the class. So she was right in front of me.

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Assertiveness Administrative Professionals Training Mentoring 100

Office Dynamics

MARCH 7, 2010

I have been in the training and professional speaking business for almost 20 years. Most of my work is conducting on-site workshops and seminars for a specific organization's administrative professionals' staff. One of the newer executive assistants showed up late for the class. So she was right in front of me.

Assertiveness 100

Assertiveness Administrative Professionals Training Mentoring 100

The Office Professionals Place

MAY 21, 2010

Friday, May 21, 2010 The Office Professionals Code of Conduct In every aspect of business, there is a Code of Conduct. In order to be successful office professionals, we have to live up to that code of conduct. Below is the office professionals code of conduct. I will seek results and be detail oriented.

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Administrative Professionals Filing IAAP 2010 100

Eat Your Career

DECEMBER 5, 2016

Earlier this year, I was asked to emcee one of the largest conferences in the world for administrative professionals, APC. It means smiling, speaking articulately and assertively, looking people in the eye, and managing your physical presence. You can’t talk a big game and not back it up with tangible proof.

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Confidence Assertiveness Administrative Professionals Collaborate 100

Office Dynamics

NOVEMBER 19, 2015

Part of what we do is provide tools and services to administrative professionals to enhance the quality of their work-life that promote administrative excellence. We offer high level coaching, onsite workshops, an annual conference for administrative excellence, an executive assistant boot camp and more.

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Training Administrative Professionals 2015 AT&T 100

Office Dynamics

OCTOBER 3, 2010

Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But Joan began by stating that administrative business partners are NOT the secretaries of the past. “I This is what we are up against, but we can be proactive.

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Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But Joan began by stating that administrative business partners are NOT the secretaries of the past. “I This is what we are up against, but we can be proactive.

Administrative Professionals 100

Administrative Professionals Training Retirement Assertiveness 100

Office Dynamics

APRIL 30, 2015

Did you have the most incredible Administrative Professionals’ Week this year? IAAP teamed up with Staples to #CelebrateAdmins. Business Management Daily had a daily free download or gift. So what do we do now that the blog-a-thon is over? Keep coming back!

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2015 Administrative Professionals OfficeTeam Staples 100

Laughing all the Way to Work

JULY 30, 2008

As they try to juggle the role of doing their job and the administrative part of the work as well, that makes for a heavy workload that could easily be handled by the administrative assistant. The up and coming assistant will need to be knowledgeable and skilled in what they do and assertive in doing it. Are we ready?

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Keyboards Assertiveness Filing Administrative Professionals 100

Office Dynamics

JUNE 30, 2014

We specialize in professional training, development and information for administrative professionals and their executives. No matter how frustrated or discouraged you might feel, don’t give up. Are you ready to give up talking to your manager because he or she never listens to you? Don’t give up.

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Assertiveness Stress Administrative Professionals Training 100

Office Dynamics

MARCH 9, 2018

I was quickly placing my laptop in the bin, folding my raincoat up, taking off my shoes, and putting my purse on the conveyor when all of a sudden, this young woman who had been in line behind me, stepped right in front of me with 2 suitcases and placed them on the conveyor. Good luck with setting healthy boundaries!

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Monster Travel Administrative Professionals Email 180

Office Dynamics

DECEMBER 8, 2015

One of the most common complaints we hear from modern administrative professionals is that they feel busy—overwhelmed even—but they still aren’t really being utilized. Strategies for successfully managing up and getting your executive(s) to delegate more. How to manage up. Are You Overworked But Underutilized?

Administrative Professionals 100

Administrative Professionals Training Management Learning 100

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. Also, this is the perfect time to ask for some professional development training in the areas your supervisor has highlighted you may need improvement. A reprimand/write-up (verbal or written). Let them have their words. Do not interrupt. Seek answers.

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Administrative Professionals IAAP 2010 Filing 100

Office Dynamics

OCTOBER 26, 2016

Just over a week ago, I had the honor of attending the Office Dynamics Annual Conference for Administrative Excellence. As a proud former administrative professional, I consider myself intimately familiar with the unique challenges—and unique rewards—of the field. People are always more comfortable with silence.

Assertiveness 100

Assertiveness Administrative Professionals Gifts Training 100

Office Dynamics

NOVEMBER 2, 2012

Joan Burge designed the course materials with follow-up activities and assessments to be completed outside of class time. Action Items and Follow-up Activities extend learning beyond the class room and empower students to self-develop. Equally important is the ability to communicate your needs assertively.

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Assertiveness Skills Networking Goals 100

Office Dynamics

MARCH 18, 2015

Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate. Many administrative professionals are doing research, preparing outgoing pre-reads and filtering e-mail note strings for their executive in preparation for a meeting. Follow-up Items.

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Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

MARCH 24, 2016

As an administrative professional, you probably think of yourself as an employee. We’re thrilled that Daren will also be a keynote speaker at the Office Dynamics 23rd Annual Conference for Administrative Excellence in October! The 8 fundamental characteristics of an owner (and simple tools for determining how you measure up).

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Self Esteem Administrative Professionals 2016 Gifts 100

Office Dynamics

MARCH 10, 2015

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck! Pacific Time).

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Skills Assertiveness PowerPoint 2015 100

Office Dynamics

APRIL 21, 2016

But, they might look the other way if a higher up were acting unethically. . The negotiator is someone who usually tries to make up the rules as she/he goes along. Beginning in May, she will be a contributor for Admin Pro – a monthly newsletter for administrative professionals.

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Administrative Professionals Negotiating IAAP Expenses 100