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April is just around the corner and we love celebrating administrativeprofessionals! In honor of AdministrativeProfessionals Week (4/20 – 4/24) and Office Dynamics 25th Year in business educating administrativeprofessionals and their executives, we are bringing back our Blog-a-Thon.
Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? 97% of administrativeprofessionals are female.
This question hits particularly close to home for administrativeprofessionals. Talk up your projects. Politely but assertively correct people if they misunderstand what your job is all about. A common one goes something like this: “The people I work with think my job is inferior. They look down on me (and my role).
She’ll be at the annual Conference for Administrative Excellence this year and she is an absolute wealth of knowledge and insight. But back to the point: Being an administrativeprofessional, the world is your oyster. Here at Office Dynamics, we focus a lot on those who have chosen administration as their career path.
These executive letters are one of the requirements for a Star Achievement Series® participant to receive their CEAP (Certified Executive AdministrativeProfessional) designation. Has become more inquisitive on my expectations, allowing both of us to think more strategically on where I spend my time and how we approach projects.
That’s why so many of us use the word “try” (as in, “I will try to have that report finished Tuesday”) to buffer our schedules and communicate parameters on tasks and projects. When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work within the office.
AdministrativeProfessionals leading in the 21st-century. With new technologies (apps, devices, office environments) and globalization, restructuring, downsizing and flattening of top heavy organizations, as administrativeprofessionals, if we are not careful, we could literally get run-over!
If you are an AdministrativeProfessional looking for your questions to be answered by your peers, then this is the place for you! This is the best blog for advice for administrative assistants and executive assistants provided by Office Dynamics International. This week Renee C. This week Renee C.
Admin Assistant Training Assertive Assistant Training Attitude Career Management Communication Skills Cost Effective Creativity Current Events Difficult People Etiquette Executive Blog Interpersonal Skills Just For Fun Leadership Mgr/Asst Team Motivators Multiple Managers Networking Organizational Skills Problem Solving Professional Image Projects (..)
However, after a recent turn of events such as staffing vacancies and promotions, I have found myself providing administrative support to several other key managers while we recruit for vacant positions. Let’s face it—the work of an administrativeprofessional is never ending. To think otherwise is wishful thinking!
it can be a big thing in how non-administrativeprofessionals view the role. The degree of involvement you have in projects. Be assertive. In other words, they think of the past and what this role involved 20 or 30 years ago. While this is a very small thing. just one word. The types of tasks you handle. Be a pacesetter.
Below is the office professionals code of conduct. I will manage the tasks and projects set before me appropriately so that deadlines are met. I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will seek results and be detail oriented.
Some managers feel that they would do the project themselves just so they know it will get done their way. In an effort to curb the constant interruptions by your supervisor who is inquiring about your status on a project, give him constant updates so that he can be assured that you are in the process of completion. Ask questions.
This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate.
We specialize in professional training, development and information for administrativeprofessionals and their executives. You need to work on your communications skills and being more assertive to gain attention. Taking on a new task or project and feel like you are struggling or don’t have enough time to learn.
Listen with empathy not sympathy and be assertive in your response. In other words, provide them frequent updates before they have to ask where you are on the project. Finally, give assurance that the project will be completed by the deadline (while giving updates until completion). Let them have their words. Do not interrupt.
During the previous years when I was working on something or getting ready to start a new project, like 99% of assistants, Jasmine would normally ask: • “Is there anything I can do for you?”. • “Is there anything I can help with?”. Well, Jasmine had already been working as my executive assistant for several years.
Certified Executive AdministrativeProfessional ( CEAP ) curriculum-based designation is awarded to those students communicating their interest to apply. Almost all employees are managing more projects and juggling priorities with increased pressure for high-quality work. Project the image they want others to see.
Did you ask a co-worker to help you on a project and got the feeling that they really didn’t want to help you? Ask for input/suggestions If possible, before making a request ask for some input on how the project or task can be completed more efficiently. This shows that you are interested and open to suggestions.
Demonstrate your ability to take charge, influence others, and see a project through from beginning to end. There’s no substitution for mastery. Proficiency isn’t enough. Become an expert in everything you do. Take the Lead & Self-Manage. Show that you know how to collaborate and rally a group around a common goal.
Preparation tips include: Research the company, the mission statement and core values also, research new projects and programs they are offering. Dana Buchanan is a 20 plus year professional assistant with a passion for writing and offers a unique and professional perspective to projects and brainstorming sessions!
You think a project should be completed one way and your peer thinks it should be done another way. Use assertive communication techniques. As long you come in contact with others, however, you will experience conflict. Big or Small. Conflict does not necessarily mean a big blow out! 9 Be Open and Honest, Don’t Hint. 10 Take Charge.
Every day, we can face conflicting views, opinions, approaches to a project or differences about when to host an event. Use assertive communication techniques. However, Monday is the perfect time to talk about workplace conflict because we all have to deal with it. I’m not referring to full-blown, yelling at each other. Take Charge.
In many places of work and professional settings a passive aggressive employee is able to interfere with everything from project deadlines and department morale to organizational productivity and interpersonal relationships. Passive aggression is a premeditated and covert way of communicating latent anger.
Plus, the downside is that executives and managers have to share delegating their workload to the Assistant thus keeping projects or basic tasks on their plate. Isn’t there some kind of instruction manual that outlines exactly how to create a great working partnership between administrativeprofessionals and the people they support?”
Other times, we’re simply drained after being tapped for a major undertaking or high stress project. Shelagh Donnelly is the founder and publisher of Exceptional EA ( [link] ), an online resource for administrativeprofessionals that’s read in more than 130 countries. Change can be difficult, but also rejuvenating.
Whether it’s finding the right caterer, meeting global counterparts from international office locations or brushing off your creative skills to whip up a spiffy PowerPoint presentation, you love tackling projects outside of your job scope (and even get excited at the opportunity!). In Good Company.
Project Management. The answer was overwhelmingly getting (and staying) organized. Ideas, Time & Space. Paper and Digital Files. To Do Lists – Task Management. Meetings/Events. Travel Planning. Most assistants know better organization would benefit them, but many struggle to actually get started or worse yet – how to maintain it.
When you think like an owner, you feel like it is up to you to make things work; to determine the direction of the day or a project; and to know that you make a difference in the outcome of whatever you or the team is doing. When you embrace this mentality, you act differently and management notices.
Many argue this is for good reason: Delegating a task or project often requires that you first teach your Assistant how to do it, and teaching takes time. In our experience, Executives across the board fail to fully leverage the time and talents of their support staff.
If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. Ask to sit in on meetings and volunteer for projects that will stretch you, including managing others. Don’t wait to be asked. Be ready to say why you want to do these things.
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