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Many administrativeprofessionals and non-exempt employees ask me about how to be assertive without burning bridges or coming across as aggressive. One admin asked, “Can you provide assertiveness techniques and communication skills that I can put into practice?”. Many people confuse assertiveness with aggressive behavior.
Many administrativeprofessionals and non-exempt employees ask me about how to be assertive without burning bridges or coming across as aggressive. One admin asked, “Can you provide assertiveness techniques and communication skills that I can put into practice?”. Many people confuse assertiveness with aggressive behavior.
Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? 97% of administrativeprofessionals are female.
Pay attention to what is happening in the present moment within yourself, in the other person, and between the two of you. Use assertive communication skills to manage these situations. You may not always know if the person you are speaking to is more of a “big picture” or “detailed” thinker. This is a good one. Best of luck!
This is where any administrative assistant or executive assistant can submit any question they have and your peers can weigh in on the conversation with their advice. This week Karen asks: How do AdministrativeProfessionals deal with an executive who says yes to everything? Thank you, everyone! Monday Motivators.
These executive letters are one of the requirements for a Star Achievement Series® participant to receive their CEAP (Certified Executive AdministrativeProfessional) designation. Watch Joan present the top 12 during her Facebook Friday video, 12/7/2018). Taken on the task of creating presentations for me or the team.
Administrativeprofessionals are always asking us what it takes to really stand out in the workplace. Hone Your Professional Trademark. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. After all, it’s a competitive market out there!
She’ll be at the annual Conference for Administrative Excellence this year and she is an absolute wealth of knowledge and insight. But back to the point: Being an administrativeprofessional, the world is your oyster. Here at Office Dynamics, we focus a lot on those who have chosen administration as their career path.
Being that AdministrativeProfessionals Day is this week, I would actually like to challenge all administrativeprofessionals to stretch out of their comfort zone this week. Speak out; present new ideas; be creative; be assertive; be open; generate enthusiasm, create change; improve processes. Joan Burge.
it can be a big thing in how non-administrativeprofessionals view the role. Present solutions. Be assertive. PS check out a presentation assemble by my World Class Assistant students on what they learned from the program. In other words, they think of the past and what this role involved 20 or 30 years ago.
This week we are going to post two questions from different administrativeprofessionals so we can get those helpful answers to them more quickly! How do administrative assistants and executive assistants deal with double standards in the workplace? ” Most companies want you to submit S.M.A.R.T.
Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future. When an administrator asks me, “What is critical thinking?” Later during the conference, Joan presented her annual State of the Profession address. By Nancy Fraze, Reporter in the Field.
Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future. When an administrator asks me, “What is critical thinking?” Later during the conference, Joan presented her annual State of the Profession address. By Nancy Fraze, Reporter in the Field.
Below is the office professionals code of conduct. I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will interact with co-workers, clients, and upper management with professionalism. I will continue to improve and enhance my professional development.
Just over a week ago, I had the honor of attending the Office Dynamics Annual Conference for Administrative Excellence. As a proud former administrativeprofessional, I consider myself intimately familiar with the unique challenges—and unique rewards—of the field. To really resolve them once and for all, we have to change. .
Certified Executive AdministrativeProfessional ( CEAP ) curriculum-based designation is awarded to those students communicating their interest to apply. Presentation of Certificates. Presentation of Certificates. ?. Present a powerful professional image. Enhance credibility through visible presentation. ?.
We specialize in professional training, development and information for administrativeprofessionals and their executives. You need to work on your communications skills and being more assertive to gain attention. Maybe you have to present your information in a different way or format.
Listen with empathy not sympathy and be assertive in your response. I would highly suggest that both new and more "seasoned" administrativeprofessionals print this out and keep it close by. Need a speaker/presenter? Let them have their words. Do not interrupt. Seek answers. February 26, 2010 5:03 PM ??
Pay attention to what is happening in the present moment within yourself, in the other person, and between the two of you. Use assertive communication skills to manage these situations. A copy of the PowerPoint presentation outlining all the critical information covered (if applicable). This is a good one. Best of luck!
Take notes When presented with a new project or update, get a pen and notepad and take notes. Provide assurance and be assertive. Need a speaker/presenter? Asking questions and providing a summary of the response gives the manager assurance that you understand the project. Contact Ms. Worklife Line Chat Every Monday at 7 p.m
The situations that present themselves to us don’t deal with easy, black and white answers or solutions. She is also an Office Dynamics – Star Achievement Certified Trainer/ Conference presenter and has been a speaker at IAAP , AdministrativeProfessionals Conference, Executive Secretary Live and many women’s business conferences.
The caution is just because someone has the courage to speak up, it doesn’t mean they are presenting it in a way that will be acceptable to the receiver. If we want our voice to be heard and to be taken seriously, we have to think about how we communicate and present our case. Step #1: Consider these factors. Have an awesome week!
If it is a situation that requires urgent attention, be assertive and ask for help and apologize for any inconvenience. Need a speaker/presenter? This requires some planning and organization on your part, but even the most organized individual has emergencies. Contact Ms. Dewoun Hayes at worklifecoach@excite.com for more information.
Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate. Many administrativeprofessionals are doing research, preparing outgoing pre-reads and filtering e-mail note strings for their executive in preparation for a meeting. Department Issues.
The key is to present not only the concern that you’re overworked, but also one or more potential solutions. Shelagh Donnelly is the founder and publisher of Exceptional EA ( [link] ), an online resource for administrativeprofessionals that’s read in more than 130 countries. Approaching Burnout.
You may have to agree to disagree, but at least you will have expressed your thoughts in a professional manner and you will still have a job. Be assertive, state your case, and give and ask for solutions. Need a speaker/presenter? It is important to listen to the other persons views and take them into consideration. Truth Hurts.
One thing I want to emphasize is that there’s no time like the present to show just how revolutionary you can be. Administrative staff are increasingly gaining influence in the office by challenging the norm, taking intelligent risks and going above and beyond their traditional roles to show their value. Written by Brandi Britton.
We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrativeprofessional , professional service , quality service Reactions: 2comments: Jodith said.
Whether it’s finding the right caterer, meeting global counterparts from international office locations or brushing off your creative skills to whip up a spiffy PowerPoint presentation, you love tackling projects outside of your job scope (and even get excited at the opportunity!).
If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. Be present in your manager’s email signature. In my experience, women are aware of this and yet, it feels very hard to do in regular practice. Take control and Be the CEO of You, Inc.
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