This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
This is a replay of the free webinar offered June 2016 titled Revolutionary Insights Into Self-Leadership (for administrativeprofessionals). Administrativeprofessionals don’t typically think of themselves as leaders; even the most successful struggle with the idea! Digital Portfolio Examples and Instructions .
Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? 97% of administrativeprofessionals are female.
More assertive? AdministrativeProfessionals Week and April is the perfect time to think about your career as an administrative assistant, executive assistant, and secretary. One great example is an assistant requesting a daily meeting with his or her executive to review the upcoming day’s top priorities and more.
She’ll be at the annual Conference for Administrative Excellence this year and she is an absolute wealth of knowledge and insight. But back to the point: Being an administrativeprofessional, the world is your oyster. Here at Office Dynamics, we focus a lot on those who have chosen administration as their career path.
Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues, and clients: “ I believe you’re right.” Successful professionals focus on what I call the “language of the positive.”
Be assertive. When you identify a specific task you can or should take over for your executive, speak up assertively. For example, you may have heard that it’s a best practice for assistants to have full access to their executives’ email inboxes. Then, ask explicitly for the trust required to make that happen.
Get a copy for every administrativeprofessional in your organization. What if you perceive yourself as being assertive but not everyone agrees? You may, for example, be demure when dealing with a group of upper management people. How about several cases of the book, Become an Inner Circle Assistant?
Observing administrativeprofessionals at work is one of my greatest moments. If you can think of ways to streamline your job (or the work processes in a department, for example), it’ll improve overall productivity. While traveling gets old after a while and is tiring, I love what I learn when I go on site into an organization.
I have been in the training and professional speaking business for almost 20 years. Most of my work is conducting on-site workshops and seminars for a specific organization's administrativeprofessionals' staff. Do you non-assertively offer advice to others? I was with a small group of executive assistants.
I have been in the training and professional speaking business for almost 20 years. Most of my work is conducting on-site workshops and seminars for a specific organization's administrativeprofessionals' staff. Do you non-assertively offer advice to others? I was with a small group of executive assistants.
I’ll give you a perfect example that just happened to me this morning as I was traveling. Related: Set Healthy Boundaries Webinar for AdministrativeProfessionals. Some people think when I’m talking about setting boundaries, they have to do with sexual harassment in the workplace. When and where to set boundaries.
So what do you do when your professionalism is tested? Below are examples of five tests you will encounter in your professional career, how will you score? Listen with empathy not sympathy and be assertive in your response. as professionals, we need to be prepared for the performance review. Do not interrupt.
For example, if a negotiator sees a co-worker drinking at lunch, they might wait to see if the behavior affects her/his job in any way, to see if it happens again or if anyone else notices. Here’s an example of putting the tool into practice. See Lisa at our Annual Conference for Administrative Excellence.
For some, it involves climbing to the next level, becoming a “senior” support staff member or an administrative manager. For others, it means moving into a support position for a higher-level executive, assisting a CEO or CFO for example.
For example, during staff meetings, acknowledge the work that other departments have done. If it is a situation that requires urgent attention, be assertive and ask for help and apologize for any inconvenience. Below are some ways that will help you in making requests of others in or outside of your department.
You want to maintain professionalism and have the receiver be open to your suggestions or views. Come see me live in Chicago for AdministrativeProfessionals Week! Resist rattling off what’s on your real mind. Step #3: Gather facts to back up your opinion. I encourage you to work on this vital business skill. Joan Burge.
For example, prepare a statement about why you are willing to accept a position that pays less than your past career opportunities. For example, I noticed on your website that some board members are out of state, will I help coordinate their travel needs for board meetings? Ask questions during the interview.
You may have to agree to disagree, but at least you will have expressed your thoughts in a professional manner and you will still have a job. Be assertive, state your case, and give and ask for solutions. The best way to deal with this is to ask for specific examples and then seek solutions on how to improve. Truth Hurts.
For example, are you speaking up to correct a misunderstanding that could lead to litigation or to heal a relationship riff? That’s why I’m offering these seven strategies to help you speak up and speak your truth the next time you feel that your voice needs to be heard: Clarity is Key. Ask yourself, what do I really want?
Travel Planning Example: Your travel planning system involves lots of different forms, templates, and checklists. Your office or specific role may have others you need to add to this list also. What’s the difference between procedures and systems? Systems are made up of several or many different procedures.
If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. For example, if getting your Excel certification will save your manager one hour of time per week, calculate how much money that saves the company.
We organize all of the trending information in your field so you don't have to. Join 208,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content