Office Dynamics

MARCH 11, 2015

it can be a big thing in how non-administrative professionals view the role. In my World Class Assistant™ Certificate Program held in Las Vegas, the attendees and I delve into this topic. Be assertive. PS check out a presentation assemble by my World Class Assistant students on what they learned from the program.

Administrative Professionals 100

Administrative Professionals Assertiveness Training Management 100

Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. I recently came across this list from one of my classes and wanted to share it. Over the years, I have collected more than 300 ideas.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

MARCH 9, 2018

I was teaching a class two weeks ago from the Star Achievement Series®. Related: Set Healthy Boundaries Webinar for Administrative Professionals. Setting Healthy Boundaries. Our theme for that day was the attitude component of Star Achievement. Good luck with setting healthy boundaries!

Monster 180

Monster Travel Administrative Professionals Email 180

Office Dynamics

APRIL 26, 2017

I often see this in my training classes. The group came up with over 400 ideas which later became the now Amazon-best-seller, Who Took My Pen. Don’t settle for “top of the mind” thinking. I assign various activities throughout the day and there may be one group who is always done first.

2017 230

2017 Goals Collaborate Training 230

Office Dynamics

MARCH 7, 2010

I have been in the training and professional speaking business for almost 20 years. Most of my work is conducting on-site workshops and seminars for a specific organization's administrative professionals' staff. One of the newer executive assistants showed up late for the class. So she was right in front of me.

Assertiveness 100

Assertiveness Administrative Professionals Training Mentoring 100

Office Dynamics

MARCH 7, 2010

I have been in the training and professional speaking business for almost 20 years. Most of my work is conducting on-site workshops and seminars for a specific organization's administrative professionals' staff. One of the newer executive assistants showed up late for the class. So she was right in front of me.

Assertiveness 100

Assertiveness Administrative Professionals Training Mentoring 100

Office Dynamics

MARCH 10, 2015

(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). Star and World Class Assistants think before they speak, in most instances. Use assertive communication skills to manage these situations. This article is an excerpt from the World Class Assistant Certificate Program. Best of luck!

Skills 100

Skills Assertiveness PowerPoint 2015 100

Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. Additionally we discuss briefly the World Class Assistant Certificate Program.

Skills 100

Skills Administrative Training 2016 2015 100

Office Dynamics

NOVEMBER 2, 2012

Joan Burge designed the course materials with follow-up activities and assessments to be completed outside of class time. Action Items and Follow-up Activities extend learning beyond the class room and empower students to self-develop. An Intent to Apply form will be sent to the student prior to attending their class.

Assertiveness 100

Assertiveness Skills Networking Goals 100

The Office Professionals Place

MAY 21, 2010

Below is the office professionals code of conduct. I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will interact with co-workers, clients, and upper management with professionalism. I will continue to improve and enhance my professional development.

Administrative Professionals 100

Administrative Professionals Filing IAAP 2010 100

Office Dynamics

MARCH 18, 2015

This is a vital topic I cover in my Star Achievement Series® , World Class Assistant™ Certificate program , and one-on-one coaching. Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate. Do you have the courage to be World Class?

Management 100

Management Calendars Assertiveness Administrative Professionals 100

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. I would highly suggest that both new and more "seasoned" administrative professionals print this out and keep it close by. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings. Seek answers.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

The Office Professionals Place

AUGUST 24, 2009

Provide assurance and be assertive. Desk Demon OfficeArrow Office Dynamics The Professional Assistant Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant Green Office Tips of the Week Save Energy 1. Take notes When presented with a new project or update, get a pen and notepad and take notes.

Management 100

Management 2009 Filing IAAP 100

Office Dynamics

JANUARY 23, 2017

Today I am focusing on tactfully voicing your opinion, which is another topic I cover in our World Class Assistant Certification course. Come see me live in Chicago for Administrative Professionals Week! The first one was, Be a better communicator at work and the second was, Bridge the Generational Communication Gap.

Self Esteem 100

Self Esteem Administrative Professionals Skills Management 100

The Office Professionals Place

MARCH 13, 2010

If it is a situation that requires urgent attention, be assertive and ask for help and apologize for any inconvenience. Desk Demon OfficeArrow Office Dynamics The Professional Assistant Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant Green Office Tips of the Week Save Energy 1.

2010 100

2010 Filing Gifts IAAP 100

Office Dynamics

AUGUST 1, 2016

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. At that point, I just let her be as she wanted.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

The Office Professionals Place

MAY 11, 2010

You may have to agree to disagree, but at least you will have expressed your thoughts in a professional manner and you will still have a job. Be assertive, state your case, and give and ask for solutions. It is important to listen to the other persons views and take them into consideration. Truth Hurts. How will you deal with it?

Filing 100

Filing 2010 IAAP Assertiveness 100

Office Dynamics

APRIL 10, 2017

Even if you are a Trump supporter, you cannot deny that our new President ran his entire campaign exhibiting Class A, typecast bully behavior. The post Time For Administrative Professionals To Stay Vigilant! What if you had Donald Trump as a boss? If you’d like to learn more about our Blog-A-Thon you can do so here.

Administrative Professionals 172

Administrative Professionals Self Esteem 2017 Environment 172