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Tech Fest 2014 and excellent customer service

Practically Perfect PA

Back in June I was working on an event called Tech Fest 2014 , which was held at ExCeL London. We also knew that ExCeL has a fantastic reputation for customer service and their staff really understand the difficult job of organising events. Most assistants are asked at some point to organise an event for their organisation.

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‘Power Doesn’t Come from a Title’

Success

Bill McDermott’s early business lessons McDermott has lived the American Dream, which is perhaps why his 2014 memoir, Winners Dream , is such an engaging read. It has always been about customer service ,’’ McDermott says. “I Every customer I visit is trying to accomplish something new and interesting.

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Stand out from your competitors and make 2014 the year that you start harnessing the power of blogging

The Small Business Blog

Before I go on, I must say that I use Evernote to ‘clip’ and store articles that,… Read the full article here: Stand out from your competitors and make 2014 the year that you start harnessing the power of blogging on: THE SMALL BUSINESS BLOG.

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Rebranding? 7 Keys to Ensure a Smooth Transition

Success

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) This article was published in October 2014 and has been updated. Keep an open mind.

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Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

Social media also serves as a customer support hotline, enhancing customer service and resolving issues efficiently. “We Our first Questival in 2014 generated 30,000 Instagram posts,” he says. Brands can turn their super fans into online advocates who spread the word about their products and offers.

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How to Make Sales Your Top Priority

Success

Customer acquisition is king. Right now you might be wearing five hats, such as for operations, accounting, customer service, collections and human resources. This article was published in July 2014 and has been updated. To succeed, you need to embrace selling as Priority One. You’re busy. Photo by @wilsvanzyl /Twenty20.

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3 Tricks to Scoring That Sale

Success

The product, service or solution you’re selling improves the performance of a customer’s company as a whole but makes tasks more difficult for some stakeholders. It might lack the budget for training customer service reps to use the new software. This article was published in August 2014 and has been updated.