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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Here’s one of five emails I received on one order: Dear Todd AKA Shindigz Customer of the Day, CONGRATULATIONS! You will receive another awesome and highly entertaining email from us as soon as your items ship… Talk about a hook!

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Why Surveys Show Wide Differences in Small Business Social Media Use

Small Business Labs

You many have noticed that different surveys show very different small business social media usage rates. For example, the Wall Street Journal article Facebook Tops for Small Business reported on a survey that found small businesses quite positive about social media.    Another point of view comes from Citibank.

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How To Hire And Manage Freelancers, According To Experts

Allwork

In a survey published in 2020’s “ Building the On-Demand Workforce ” report from the Harvard Business School and Boston Consulting Group (BCG), 60% of business leaders said they expected to increasingly “rent” “borrow” or “share” talent with other companies. Who hires freelancers? Ask for referrals (and work samples).

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How To Take Advantage Of The 80/20 Rule

Productivity Bits

Copyright © 2011 Marlon Ribunal. Follow me on t witte r. Some surveys say that the most effective time to call (marketing call, that is) is 10AM. Most emails come around this time. Please signup to my email list to receive free updates from Productivity Bits. Your email will remain private. 100% No Spam.

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5 Ways To Combat Stress At Work

Productivity Bits

Copyright © 2011 Marlon Ribunal. Follow me on t witte r. A survey says that 40% of American workers report that their job are very or extremely stressful. Job requests can easily pile up in front of you if you don’t pay attention to doing them promptly. Don’t make excuses about “time&# ; i.e,

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Finding Ways To Effective Telecommuting

Productivity Bits

Copyright © 2011 Marlon Ribunal. Follow me on t witte r. In this post, we will survey the interwebs for technique or tips and tricks for an effective telecommuting. Please signup to my email list to receive free updates from Productivity Bits. Your email will remain private. Visit the original article at [link].

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The need to improve customer service in our schools

Service Untitled

As in any organization whose customer service procedures are honed to being efficient, all emails should be responded to within 24 hours during the workweek. School districts can survey parents and students for suggestions. How to improve customer service in the digital world Wachovia turned into Wells Fargo in March 2011.