Make or Break Moments

JANUARY 1, 2010

This year Chris has selected Eco-systems, Owners and Kings to focus on for 2010. Just like the Italian alleyway pictured above, I need to ensure that my focus is narrow, razor sharp, niched to a specific client/a specific service. And I was successful! Last year I selected three words, which were Bite, Charge and Follow-Up.

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

JANUARY 29, 2010

Chris Brown of Branding and Marketing ( Marketing Resources and Results ) led us through a packed agenda. Chris Brown of Branding and Marketing ( Marketing Resources and Results ) led us through a packed agenda. But first we went around the table and introduced ourselves.

Learning 100

Learning Customer Service 2009 Social Media 100

Make or Break Moments

JULY 5, 2010

However, recently there have been incidents where the contestants have had hidden agendas. Here’s what I have to say: Your hidden agendas aren’t so hidden. The same is true with our customers. It is fun television. The most dramatic rose ceremony ever may be a little hokie but it is what it sets out to be.

Agenda 100

Agenda Customer Service 2009 2008 100

Service Untitled

JULY 15, 2009

Service Untitled The blog about customer service and the customer service experience. The department has about 5 employees and a relatively simple, but also important job within the company’s broader customer service department. There was an agenda, handouts, etc.

Customer Service 40

Customer Service Agenda Etiquette 2006 40

The Small Business Blog

NOVEMBER 9, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. As I mentioned in my CNBC interview last week , these high interest rates take all the profit margin out of the business that can be done out there. What is Small Business Infrastructure? How to be successful by focusing on your core business.

2009 100

2009 2007 2008 2006 100