This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Imagine how much more receptive the customerservice representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
Build your own network! Good CustomerService Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them.
Build your own network! Is Your Networking Fishy Enough? by adrianswinscoe on Jul 02, 2010 Networking is an essential growth strategy for any small (even large) business. However, there is an essential difference between having a strategy and how you implement it and many small businesses try networking with little success.
Build your own network! Ten Small Business Startup Ideas – 2009/09/20 by Stefan Töpfer on Sep 20, 2009 If you are sat at home this weekend contemplating starting your own small / micro home business or becoming a self-employed freelancer / sole trader then here are ten quick-fire business ideas to use as a starting point.
Build your own network! Small Business World News Round-up – 2009/11/10 by Stefan Töpfer on Nov 10, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world.
Build your own network! Small Business World News Round-up – 2009/11/17 by Stefan Töpfer on Nov 17, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world.
Build your own network! Small Business World News Round-up – 2009/12/01 by Stefan Töpfer on Dec 01, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. E-Mail me or follow me.
Build your own network! Small Business World News Round-up – 2009/12/15 by Stefan Töpfer on Dec 15, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Starting a Small Business?
Build your own network! Small Business World News Round-up – 2009/11/03 by Stefan Töpfer on Nov 03, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Starting a Small Business?
Build your own network! Small Business world News Round-up – 2009/10/27 by Stefan Töpfer on Oct 27, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. E-Mail me or follow me.
Each day as you set your agenda you can balance the list of tasks, networking events and busy work against your three words to see if you are remaining focused. I am still working on my three words for 2010 but my first word is NARROW. And I was successful! Last year I selected three words, which were Bite, Charge and Follow-Up.
I started doing this in July of 2009 and it has created the most magical year of my life. Refresh your network. Pull up those numbers and refresh your network! Now is the perfect time to check in and keep your network working for you. Listen to a motivational CD on the way to work. Automate bill payments.
I’m not normally fond of them – it can be jarring – the sound of the buzzer every 30 seconds – the fact that you talk to 90% of the people that aren’t target prospects and the 10% that might be are here and gone in less than a minute.
Women business professional from several surrounding states came to network and connect and attend a series of over 40 break out sessions. Several women business owners have gathered to form an LLC for the purpose of collaborating their efforts and offering more to their customers.
Blogging – sharing my thoughts about customerservice and learning from others about topics I’m interested in. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers! The Global Conversation. Sharing of pics, videos and fun stuff.
While we were only two strong in our Panera, we knew that we were part of a much larger group worldwide sharing the same thoughts and networking moments. We shared a make or break moment. Two Linchpins in Northeast Ohio. It felt really cool to be part of!
As the news hit that we were in for tough economic times I asked the question “will the economy have an impact on the dollars you spend for customerservice training?&# But it is also a great place to take the pulse of your industry and gauge what trends are on the horizon.
The same is true for our business and our relationship with our customers. Attend a new networking event? Add a new service or product? If there isn’t anything you would DO differently – is there a new way to LOOK at your business or your customers that might make a difference? Can we start a blog?
June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. She is engaging and fun as well!” Has that happened to you?
Build your own network! by Stefan Töpfer on Feb 02, 2009 Much has been made in the last few days about the problems surrounding Sage Live , the online accounting software service for small business from Sage Group PLC (LSE:SGE). Many a time these problems were outside our own network and control. — ST.
Money, of course, is important, but what about the customer? Providing excellent customerservice is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
Build your own network! by Stefan Töpfer on Oct 29, 2007 I was kindly invited by 3 Network & Skype to attend the launch of the new 3 Skypephone in London today. The 3 Network and Skype have created a mobile phone handset with Skype button , so the user can make free Skype calls into the internet to any Skype user world-wide.
Build your own network! Examples of teams are: Work Teams Sales Teams CustomerService Teams Virtual Teams I would suggest that small business owners need to form teams around their small business and start-up business , like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer-, Professional-, Personal businesses, too.
Build your own network! They all have to do their part by providing excellent customerservice. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Starting a Small Business?
Build your own network! Opinions – Small Business Quote of the Week » « Previous Entries This entry was posted on Friday, November 20th, 2009 at 12:08 am and is filed under WinWeb. Small Business Bootstrapping How to start your own small business with no or little money. Benefits of Online Software for Small Business.
Build your own network! Free Home Business Startup Video: Genealogy Research by Stefan Töpfer on Sep 10, 2009 The thirtieth in the WinWeb series of ‘Free Business Ideas’ on WinWeb’s You Tube Channel. » « Previous Entries This entry was posted on Thursday, September 10th, 2009 at 7:00 am and is filed under Business Ideas.
Build your own network! Marcus founded Direct Sitters in March 2009 after always dreaming of running his own company, and seeing a gap in the market for a short-term house sitting service. Benefits of Online Software for Small Business. Concentrate on your business, not your office. You ask a question, I answer!
Build your own network! « Good CustomerService Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. How to be successful and eco-friendly. Making your small business carbon neutral.
Build your own network! Make the necessary changes once you know exactly what your customers want. « Why Your Small Business Needs A SWOT Good CustomerService Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog.
Build your own network! by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. Digg Furl Netscape Yahoo!
Build your own network! Companies like Java Social Networking can really give your company a presence online. If you’re a business owner, and you’re wondering what you can do to get more of a following online, don’t ignore social networking! How to be successful and eco-friendly. You ask a question, I answer!
Build your own network! Develop a network of mentors you can rely on for good advice. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! E-Mail me or follow me.
Build your own network! Economics – Small Business Quote of the Week by Stefan Töpfer on Nov 07, 2009 A small business quote keeps you thinking, inspired and entertained. E-Mail me or follow me. Small Business Bootstrapping How to start your own small business with no or little money. Starting a Small Business?
Build your own network! Ideas – Small Business Quote of the Week by Stefan Töpfer on Nov 14, 2009 A small business quote keeps you thinking, inspired and entertained. Outsourcing Options For Small Business Focus on your business, timeshare professionals. Community for small business outsourcing and cost control.
Build your own network! Ethics – Small Business Quote of the Week by Stefan Töpfer on Dec 19, 2009 A small business quote keeps you thinking, inspired and entertained. Effective Small Business Planning Strategy Planning your small business is the best way to avoid costly mistakes. Clare Short (b. Clare Short (b.
Build your own network! Opinions – Small Business Quote of the Week by Stefan Töpfer on Nov 21, 2009 A small business quote keeps you thinking, inspired and entertained. Enhance Your Work-Life Balance Have it all your way – family, friends, work and most of all a life! Benefits of Online Software for Small Business.
Build your own network! by Stefan Töpfer on Nov 28, 2009 « WinWeb Announces £10′000 Business’09 Finalists Dubai World – British Banks Building Castles In The Sand » « Previous Entries This entry was posted on Saturday, November 28th, 2009 at 11:42 am and is filed under Balderdash.
Build your own network! Christmas – Small Business Quote of the Week by dave on Dec 29, 2009 A small business quote keeps you thinking, inspired and entertained. On-Demand Small Business Infrastructure™ allows you to run your business online. Community for small business outsourcing and cost control. You ask a question, I answer!
Build your own network! WinWeb’s One-Stop-Shop Business Services For Freelancers, Home Business & Small Office. Hika Said on November 23rd, 2009 at 5:47 am nice article. Effective Small Business Planning Strategy Planning your small business is the best way to avoid costly mistakes. Thanks for the share.
Build your own network! The worst business start-up mistakes by Stefan Töpfer on Jan 29, 2009 Although many people decide to try and realise their dream of starting their own business, unfortunately it often turns into a nightmare for them. What is Small Business Infrastructure? How to be successful by focusing on your core business.
Build your own network! Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping.
We organize all of the trending information in your field so you don't have to. Join 208,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content