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Good CustomerService Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
Small Business World News Round-up – 2009/11/03 by Stefan Töpfer on Nov 03, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST. Digg Furl Netscape Yahoo!
Small Business World News Round-up – 2009/11/10 by Stefan Töpfer on Nov 10, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Organizations are working to help them size up.
Small Business World News Round-up – 2009/11/17 by Stefan Töpfer on Nov 17, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!
Small Business World News Round-up – 2009/12/01 by Stefan Töpfer on Dec 01, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!
Small Business World News Round-up – 2009/12/15 by Stefan Töpfer on Dec 15, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!
Small Business world News Round-up – 2009/10/27 by Stefan Töpfer on Oct 27, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST. Digg Furl Netscape Yahoo!
The tax break, originally launched in 2009 as part of the non-Habitual Resident tax plan, is designed to attract skilled foreign professionals such as tech workers and doctors to Portugal. Travel Insurance vs. International Health Insurance Travel Insurance: Best for short-term trips, covering emergencies and travel-related incidents.
Opinions – Small Business Quote of the Week » « Previous Entries This entry was posted on Friday, November 20th, 2009 at 12:08 am and is filed under WinWeb. Find out more and watch business videos @ WinWeb TV « How To Make This Recession Work For Your Small Home Business. Digg Furl Netscape Yahoo!
They all have to do their part by providing excellent customerservice. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.
Marcus founded Direct Sitters in March 2009 after always dreaming of running his own company, and seeing a gap in the market for a short-term house sitting service. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!
Make the necessary changes once you know exactly what your customers want. « Why Your Small Business Needs A SWOT Good CustomerService Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Digg Furl Netscape Yahoo!
by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. You can follow any responses to this entry through the RSS 2.0
To perform a basic small business fixed cost health check , ask yourself the following questions: Do I know where all the money is going every month? In this first part, I would like to talk about fixed costs in small business. « Exporting & Globelization for Small Business Say something profound today. Digg Furl Netscape Yahoo!
I started doing this in July of 2009 and it has created the most magical year of my life. For health? Todd Duncan , sales expert and co-author of The 10 Golden Rules of CustomerService: The Story of the $6,000 Egg. Listen to a motivational CD on the way to work. How much more free time would you have for family?
Economics – Small Business Quote of the Week by Stefan Töpfer on Nov 07, 2009 A small business quote keeps you thinking, inspired and entertained. “The volatility at the core of deregulated financial institutions makes a world economy that is organised as a system of free markets essentially unstable&# John Gray (b.
Ideas – Small Business Quote of the Week by Stefan Töpfer on Nov 14, 2009 A small business quote keeps you thinking, inspired and entertained. Ideas are useless unless used.” You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site. Digg Furl Netscape Yahoo!
Ethics – Small Business Quote of the Week by Stefan Töpfer on Dec 19, 2009 A small business quote keeps you thinking, inspired and entertained. Smaller businesses often say the words, but can’t get in on the act. Clare Short (b. Smaller businesses often say the words, but can’t get in on the act. Clare Short (b.
Free Home Business Startup Video: Genealogy Research by Stefan Töpfer on Sep 10, 2009 The thirtieth in the WinWeb series of ‘Free Business Ideas’ on WinWeb’s You Tube Channel. » « Previous Entries This entry was posted on Thursday, September 10th, 2009 at 7:00 am and is filed under Business Ideas. Sponsors Advertise Here?
Opinions – Small Business Quote of the Week by Stefan Töpfer on Nov 21, 2009 A small business quote keeps you thinking, inspired and entertained. Monopoly is a terrible thing, till you have it. Rupert Murdoch (b. Monopoly is a terrible thing, till you have it. Rupert Murdoch (b. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!
by Stefan Töpfer on Nov 28, 2009 « WinWeb Announces £10′000 Business’09 Finalists Dubai World – British Banks Building Castles In The Sand » « Previous Entries This entry was posted on Saturday, November 28th, 2009 at 11:42 am and is filed under Balderdash. Digg Furl Netscape Yahoo!
Christmas – Small Business Quote of the Week by dave on Dec 29, 2009 A small business quote keeps you thinking, inspired and entertained. What I don’t like about office Christmas parties is looking for a job the next day. Phyllis Diller (b. What I don’t like about office Christmas parties is looking for a job the next day.
WinWeb’s One-Stop-Shop Business Services For Freelancers, Home Business & Small Office. Hika Said on November 23rd, 2009 at 5:47 am nice article. You can leave a response , or trackback from your own site. Thanks for the share. thanks for the share. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!
She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. Lexi Gunther went from being a high school dropout to being a well-paid, EA Team Lead.
« Good CustomerService Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Richard Frank Said on March 29th, 2010 at 5:30 am Good customerservice will go a long way.
The worst business start-up mistakes by Stefan Töpfer on Jan 29, 2009 Although many people decide to try and realise their dream of starting their own business, unfortunately it often turns into a nightmare for them. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!
Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance. Forex Robot Said on November 17th, 2009 at 5:56 am [.]
The fact that there are plenty of highly profitable companies, with for instance bad customerservice, does not mean they are not loosing customers. With my focus on micro business, it is imperative to get customerservice right since it is often the main differentiator to bigger and/or cheaper competition.
The small business health-check questions for this episode are: Do I know what is going on in my business in all areas or have I abdicated some responsibility to staff? Martin Zwilling Said on January 28th, 2009 at 3:55 am I have tried to turn the analyis of failures into principles which are critical to the succes of a startup.
WinWeb Announces £10′000 Business’09 Finalists by Stefan Töpfer on Nov 24, 2009 WinWeb today announced the five finalists of the £10′000 Business ‘09 competition. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.
Simpson « Top 5 Tips for Writing a Staff Handbook Top 5 Basic Advertising Tips » « Previous Entries This entry was posted on Wednesday, March 10th, 2010 at 2:30 am and is filed under CustomerService , SME-Blog. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
Make it easy for customers to get in contact with your business, via email, telephone or ’snail mail’ Respond promptly. Your customerservice must be top-notch. Provide content that will appeal both to the readers of the site and also to search engines. Use the website to provide speedy help and assistance.
» « Previous Entries This entry was posted on Tuesday, September 26th, 2006 at 12:57 pm and is filed under Accounting , Infrastructure , Software as a Service , Start-Up , WinWeb. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!
by Stefan Töpfer on Feb 02, 2009 Much has been made in the last few days about the problems surrounding Sage Live , the online accounting software service for small business from Sage Group PLC (LSE:SGE). » « Previous Entries This entry was posted on Monday, February 2nd, 2009 at 7:08 pm and is filed under Comments.
4 Comments » | Trackback | Share This 4 Responses to “ Interview with Steve Pritchard from hiremyparents.com &# Ray Said on December 9th, 2009 at 10:54 am Steve is right on the money saying there needs to be a market for your business. You can leave a response , or trackback from your own site. Digg Furl Netscape Yahoo!
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!
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